Appointments 

 

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Before booking an appointment please check who is best placed to deal with your condition:

 

Many conditions can be dealt with without the need to see your GP:

Please try this advice before contacting the Practice.

book appointment with GP

 

Please don’t be offended if you are asked what the problem is when you ring to book an appointment.
This is called Care Navigation and it’s about helping you get to the service you need!

Find out more about Care Navigation

 

Your Appointment

However you choose to contact us, we may offer you a consultation:

  • By phone
  • Face-to-face at the surgery
  • By text or email
  • Appointments by phone, text or email can be more flexible and often means you get help sooner
  • Same day morning appointments can be requested between 8am to 11.30am and same-day afternoon appointments can be requested after 2pm.
 

Same day appointment surgeries

To request a same day (urgent) appointment for today (Monday to Friday):

  • Phone us on 01622 814380, Monday to Friday from 8am to 6.30pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 9am to 6pm
  • When you get in touch, we’ll ask what you need help with
  • We will use the information you provide to find the best doctor, nurse, or health professional to help you
  • You may be signposted to an expert clinician outside the surgery
 

Routine Appointments

There may be a few weeks' wait before your appointment.

You can choose the doctor you would like to see at a time that suits you. We would like to suggest that you continue to see your doctor for any ongoing condition. 

To request a routine appointment in the next 6 weeks:

  • Complete an online consultation through eConsult
  • Use your NHS account (through the NHS App) to book appointments, blood tests and request sick notes
  • Phone us on 01622 814380, Monday to Friday from 8am to 6pm
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm

When you get in touch, we’ll ask what you need help with We will use the information you provide to find the best doctor, nurse, or health professional to help you. You may be signposted to an expert clinician outside the surgery.
 

Sevenoaks Urgent Treatment Centre

Based at Sevenoaks Hospital

  • Open 8am-8pm, 7 days a week 365 days a year and has two GPs stationed there throughout the day.
  • The service is suitable for patients for same day appointments that cannot wait 24hrs to be seen.

Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.

 

Cancelling or changing your Appointment

To cancel your appointment:

 

If you need help when we are closed

  • If you need medical help now, use NHS 111 online or call 111
  • NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5
  • Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk
 

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face, or by text or email
  • If you need an interpreter
  • If you have any other access or communication needs
 

Home visits

If you are housebound and need an appointment, we may have to do a home visit. We will phone you first to understand what you need.

To request a home visit, phone the practice on 01622 814380, before 12pm.

 

Travel Vaccinations

For information and advice for travelling abroad, please visit our travel vaccination page.

 

Further Information