Prescriptions

 

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How to order a Repeat Prescription

The easiest ways to order repeat prescriptions are:

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

  • If you need a repeat of your prescribed medication, please give us seven working days' notice. 
  • Prescriptions ordered after 1pm will take an extra day. 
  • Bank Holidays and Weekends are not working days. So, please allow extra time for your prescription to be processed.

image of pharmacist

We ask that you only order the medication you need. Please do not automatically order everything on your repeat prescription.

  • Repeat dispensing requests are best made by using the slip provided. They may also be ordered online via the link at the top of this page (registration required); please still allow 7 days for requests.
  • Repeat Prescritions will only be taken over the phone for house bound patients.
  • Prescriptions ordered after 1pm will take an extra day. 
  • Bank Holidays and Weekends are not classed as working days so please allow extra time for your prescription to be processed
 

Dispensing

We are a dispensing practice, which means we are able to dispense medications for patients who live more than a mile from the nearest chemist.

Medication should normally be collected during surgery open times.

 

Collecting your prescription

You can usually collect your prescription from our dispensary or a pharmacy 7 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

 

Questions about your prescription

  • If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
  • The NHS website has info on your medicine. It covers how it works, when to take it, and possible side effects. It also answers common questions.
  • Go to Medicines A to Z
  • If you would like to speak to someone at the GP surgery about your prescription please phone our dispensary staff 9am to 1pm and 2pm to 6pm on 01622 814380 option 2
 

Medication Reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

 

Medication Queries

If you have any questions regarding your medication please contact us online.

 

What to do with old medicines

  • Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
  • Pharmacies can also advise on medicine that you can buy without a prescription.
  • NHS - Find a Pharmacy
  • Many pharmacies are open until late and at weekends. You do not need an appointment.
  • Most pharmacies have a private consultation room. You can use it to discuss issues with pharmacy staff without being overheard.
 

Prescription Privacy Notice

You can view our full Prescription Privacy Notice here.

 

Further Information